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FAQ – Frequently Asked Questions

Everything You Need to Know Before Boarding: Useful Information on Tickets, Tours, and Services.

Do you have questions about tickets, tours, schedules, or services? Here you will find answers to the most frequently asked questions about navigation, the Borromean Islands, bookings, and payment methods. Check our FAQ to plan your Lake Maggiore experience with ease and embark worry-free!

How many people can the boats accommodate?
The boats can accommodate between 38 and 41 passengers.
What are the departure times?
From 9:00 AM to 6:00 PM, departures are guaranteed every half hour.
Are there any discounts?
Certainly, discounts are available for groups of more than 6 people, educational trips, agencies, and associations.
Contact us for a quote tailored to your needs.
Where can I purchase my ticket?

Booking tickets for the boats is very simple: send your requests to our contacts, and we will send you a tailored quote and a voucher to present at the time of boarding or check-in.

Is exclusive use of the boat reserved for groups?
Yes, groups will have the boat available for exclusive use.
Where can I board?
The main boarding point is located at the Piazzale Lido in Stresa (Piazzale Funivia), but it is also possible to board from various locations around Lake Maggiore.
Can I bring my four-legged friend with me?
Pets are not allowed inside the Borromeo Museums and gardens, but we love animals and they are welcome on our boats.
Can I pay with a credit card?

You can pay either by credit card or in cash at the time of boarding, or reserve your ticket by purchasing it online on our website.